INDIANA RESIDENTIAL is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect your personal information.

INDIANA RESIDENTIAL’s Commitment to Security

INDIANA RESIDENTIAL encrypts billing information wherever INDIANA RESIDENTIAL requests it online. All INDIANA RESIDENTIAL agents and contractors with access to personal information are also bound to adhere to this policy as part of their contract with INDIANA RESIDENTIAL.

Personal Information that INDIANA RESIDENTIAL May Collect

INDIANA RESIDENTIAL collects the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers and billing information.

How INDIANA RESIDENTIAL May Use Personal Information Collected

Unless you consent,  INDIANA RESIDENTIAL will use your personal information for the purpose for which it was submitted such as to reply to inquiries, handle your complaints and process billing and business requests related to program participation, and we will use such information to provide operational notices, and in program record keeping and to conduct research on industry marketplace practices. Our research may lead to the publication of aggregate demographic data but will not result in the reporting or publication of any personal information provided to us. At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a list to receive information about other INDIANA RESIDENTIAL programs and services and about ways to support INDIANA RESIDENTIAL. At any time you can add or remove your name from our mailing list by emailing us at

Computer Tracking and Cookies

Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. INDIANA RESIDENTIAL uses non-identifying cookies to provide easier site navigation and access to forms. You can still use INDIANA RESIDENTIAL site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.


If you have a complaint about INDIANA RESIDENTIAL’s compliance with this privacy policy, you may contact us at If we are unable to resolve your complaint to your satisfaction, you may elect to proceed with the Privacy Policy Review Service by completing the complaint form available on this website.